Shipping policy
AtΒ SEDEOR, we ensure every order is handled with precision and care through our trusted logistics partner Shiprocket.
Shipping Methods
All orders are shipped via standard delivery using Shiprocketβs verified courier network to ensure secure and timely delivery.
Shipping Rates
Shipping charges are calculated automatically at checkout based on delivery location, package weight, and courier availability. Any applicable charges will be clearly displayed before payment.
Delivery Timelines
Estimated delivery time after dispatch:
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Metro cities: 2β5 business days
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Non-metro & remote locations: 4β8 business days
Delivery timelines may vary due to courier constraints, weather conditions, or regional restrictions.
International Shipping
Currently, SEDEOR ships only within India. International shipping is not available at this time.
Order Processing Time
Orders are processed within 24β48 business hours after successful payment confirmation, excluding Sundays and public holidays.
Order Tracking
Once your order is shipped, tracking details will be shared via SMS and email. Customers can track their shipment in real time using the tracking link provided by Shiprocket.
Lost or Damaged Shipments
If an order is lost or arrives damaged during transit, customers must notify us within 24 hours of delivery.
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An unboxing video is mandatory for damage-related claims.
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After verification, a replacement will be arranged.
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Refunds are not provided for transit-related issues.
Contact Information
For any shipping-related queries, please contact us via:
WhatsApp: 9009011138
Email: support@sedeor.com