Shipping policy

At SEDEOR, we ensure every order is handled with precision and care through our trusted logistics partner Shiprocket.

Shipping Methods

All orders are shipped via standard delivery using Shiprocket’s verified courier network to ensure secure and timely delivery.

Shipping Rates

Shipping charges are calculated automatically at checkout based on delivery location, package weight, and courier availability. Any applicable charges will be clearly displayed before payment.

Delivery Timelines

Estimated delivery time after dispatch:

  • Metro cities: 2–5 business days

  • Non-metro & remote locations: 4–8 business days

Delivery timelines may vary due to courier constraints, weather conditions, or regional restrictions.

International Shipping

SEDEOR offers international shipping to destinations covered by our International shipping zone, which includes 236 countries and regions. International orders are shipped using the Express method. The current international shipping charge is ₹9,000 INR and will be shown at checkout before payment.

International delivery times vary by destination, courier service, and customs clearance. Customs processing or local conditions may cause delays, and a specific delivery date is not guaranteed.

Import duties, taxes, and customs fees may apply and are the recipient’s responsibility. These charges are set by the destination country and are not included in SEDEOR’s shipping charge.

Once an order is dispatched, tracking details will be shared by SMS and email with a Shiprocket tracking link. Tracking updates may depend on the carrier and customs scans.

Order Processing Time

Orders are processed within 24–48 business hours after successful payment confirmation, excluding Sundays and public holidays.

Order Tracking

Once your order is shipped, tracking details will be shared via SMS and email. Customers can track their shipment in real time using the tracking link provided by Shiprocket.

Lost or Damaged Shipments

If an order is lost or arrives damaged during transit, customers must notify us within 24 hours of delivery.

  • An unboxing video is mandatory for damage-related claims.

  • After verification, a replacement will be arranged.

  • Refunds are not provided for transit-related issues.

Contact Information

For any shipping-related queries, please contact us via:
WhatsApp: 9009011138
Email: support@sedeor.com